Privacy Policy

1. Introduction

At 9X Fitness, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our fitness application and related services.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Phone number
• Date of birth
• Gender
• Profile photo (optional)

2.2 Health and Fitness Data

To provide personalized fitness recommendations, we collect:

• Height and weight
• Fitness goals and preferences
• Workout history and performance data
• Nutrition preferences and dietary restrictions
• Progress photos (optional)
• Body measurements

2.3 Device and Usage Information

We automatically collect certain information about your device and app usage:

• Device type, operating system, and version
• App usage patterns and features accessed
• Session duration and frequency
• Technical logs and error reports

3. How We Use Your Information

We use your personal information to:

• Provide personalized workout and nutrition plans
• Track your fitness progress and achievements
• Send you important updates and notifications
• Improve our app features and user experience
• Provide customer support
• Ensure app security and prevent fraud

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who help us operate our app, such as:

• Cloud storage and database providers
• Analytics and app performance monitoring services
• Customer support platforms
• Payment processing services

4.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate fraud or security issues

5. Data Security

We implement robust security measures to protect your personal information:

• Data encryption in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis
• Secure cloud infrastructure with industry-standard protections

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Account Management

• Access: View and download your personal data
• Update: Modify your profile and preferences
• Delete: Request deletion of your account and data
• Export: Download your data in a portable format

6.2 Communication Preferences

• Opt out of promotional emails and notifications
• Customize notification settings within the app
• Control marketing communications

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Active accounts: Data retained while your account is active
• Deleted accounts: Data permanently deleted within 30 days of deletion request
• Legal requirements: Some data may be retained longer if required by law
• Aggregated data: Anonymous, aggregated data may be retained indefinitely

8. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Third-Party Services

Our app may integrate with third-party services (such as fitness trackers or social media platforms). This Privacy Policy does not cover the practices of these third parties. We encourage you to review their privacy policies before connecting these services to your 9X Fitness account.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending you an email notification
• Displaying a prominent notice in the app

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@9xfitness.com
• Support: support@9xfitness.com
• Address: [Your Company Address]

13. Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Health Insurance Portability and Accountability Act (HIPAA) where applicable
• Other applicable local and international privacy laws